As a gender activist in India, I have often heard women complain about how shops, businesses and even banks cheat them! Not just illiterate, poor women, but even educated, middle-class women. And I had one such experience recently with the multinational mobile phone company, Vodafone. The sale made to me was not only irregular but I found out deliberately deceptive, and that the main offices have been evasive and complicit in covering up for whatever scam they are running at this store!
When the company refused to respond to my complaints, I made the following post and tweeted it to Vodafone-India and told them that since they were refusing to respond, this was my my official complaint to them. It’s only then they had the store call me up and give me a refund. However, the company never sent me an official response, nor any assurance that they don’t tolerate such unethical business practices and they will investigate it fully and take disciplinary action. This is one of the reasons India is such a favorite destination for multinationals! You can do anything, and there is no system or way to stop you!
BELOW IS MY ‘OFFICIAL’ COMPLAINT TWEETED TO VODAFONE INDIA (more…)